We have jewelry in 19,2kt, 18kt, 14kt and 9kt gold, 925 and 835 silver and bronze.

The materials of each piece are detailed in the description.

All of our jewelry made in gold and silver is hallmarked according to Portuguese standards, ensuring authenticity and quality.

Find more about certification and hallmarking here.

No, none of our jewelry contains nickel.

It depends on the delivery location. In the case of Continental Portugal and Peninsular Spain the order should be delivered on the next business day after being dispatched.

Find out more about shipping and orders here.

Yes, you can change or cancel your order if you request it before the order is shipped.

If your order has already been shipped, you can proceed with a return once you receive it.

Visit our ring size guide here for some help.

Please note that this guide is for reference only. If you are in doubt, contact our Customer Service team here.

Of course, we’d love to hear from you! Simply give us a call on +351 917 732 349 (Call to Portuguese mobile network) and one of our Customer Service team members will be able to take your order. We’re open from 11am-1pm and from 3-7pm, every weekday and Saturday.

We currently ship to Continental Portugal, Madeira, Azores, Peninsular Spain, Balearic islands, Canary islands, Melilla and most European Union countries.

To check if your country is contemplated please see shipping and orders.

If your country isn’t contemplated in our delivery location list, please contact us so that we can check the possibility of shipping an order to you.

Yes, for safety reasons our orders have to be delivered in hand as the courier needs to identify the person who receives the package at the moment of delivery.

In case it is not possible for you to be at the delivery location, please provide the name and mobile number of someone who is, or contact us so that we can schedule the delivery for a date that is convenient for you.

Visit our shipping and orders section here to find all shipping options, costs and timeframes.

Please allow an additional 3 weeks for made to order jewelry to be delivered.

Orders that inlcude both made to order and non made to order jewelry will be delivered at the same time. If you wish for the orders to be shipped separately, please place separate orders.

Yes it is. The items must arrive at our facilities within 14 days from the date of delivery, they must be delivered with all packaging and other accessories received with the order and in the same condition as you received them.

Please note that the exchange/return must be previously approved by email.

Find more about our exchanges and returns here.

Made to order pieces are made specifically for the client, therefore they are non-exchangeable and non-refundable.

Yes! During the Christmas period we offer extended exchanges for Christmas gifts.

Christmas gifts purchased between 16/11 and 24/12 can be exchanged until 31/01 of the following year.

We accept Credit/Debit Card, ApplePay/GooglePay/ShopPay and PayPal for all countries and MB Way and ATM Reference for Portugal (Continental and Islands).

Gift cards can be purchased here.

Start by selecting the desired amount, then choose your send method. When selecting "Send As Gift", you will have the option to send it via email, receive it in the form of a link or print it off your computer.

Yes, each piece is carefully packaged to prevent damage during transit.

All orders are shipped with an invoice.

If your order is a gift and marked as so on the checkout, the order will be shipped with a gift receipt inside the gift bag and the invoice will be inside the courier bag. If you prefer to receive your invoice by email instead, please lets us know on the order notes at checkout.

We provide assistance to all jewelry purchased on our website (the cost of the assistance will vary depending on the piece and necessary assistance), with the exception of pieces that have been previously assisted by non-authorized repair shops.

Visit our jewelry care & repairs section here for more details.

To ensure the durability of your jewelry, you should:

- Avoid contact with abrasive/chemical products, including detergents, cosmetics and perfumes, particularly in silver and silver plated jewelry;
- Avoid contact with sweat, chlorine and sea water;
-Carefully store each piece separately to avoid friction;
- Put your jewelry last when dressing and remove it first when undressing.

MR stands for Manuela Rodrigues, the initials of the founder, combined with 'JOIAS,' which means jewelry in Portuguese.

MRJOIAS was founded in 1983 by Maria Manuela Rodrigues.

It is currently run by her daughter and granddaughters.

Yes, MRJOIAS is a family-owned business in the 3rd generation with a legacy of quality and craftsmanship.

Find out more about MRJOIAS here.

We have two locations: our founding store MRJOIAS in Boavista and DOWNTOWN BY MRJOIAS in Porto’s historical center.

For information on how we collect and manage your data, please see our privacy policy.